The Challenge

How do Leaders break Old Behaviour Patterns and become more Proactive?

ManpowerGroup was undergoing a business transformation and recognised a need for culture change. Leaders understood “culture eats strategy for breakfast” but were unwittingly reinforcing behavioural patterns that were getting in the way of the desired change. To encourage different behaviours and a more proactive attitude across the organisation, leaders would first have to change their own behaviours. But how?



Complex system and roles in ManPower for the change
Roles and Responsibility in Change

ManpowerGroup

How do Leaders break Old Behaviour Patterns and become more Proactive?

SECTOR:

RECRUITMENT

PILLAR:

#SUPPORTIVE LEADERSHIP

White_top_upV1.png
White_bottom_flat.png

During this 12 month
engagement (part of a longer assignment)
we worked with all
departments...

Number of facilitated team building and leadership training
sessions held:

120+

Number of facilitated team building and leadership training
sessions held:

8

Number of
employees positively impacted:

1,500

White_top_flat.png
The Approach

Seriously Playful, Deeply Empowering

Based on interviews, we created a visual overview so people could see the existing dynamic within the organisation - the system of behaviours and which ones needed to be broken. We designed a business game so leaders could experience and realise how their behaviours affected others. We identified ways to break those less helpful behaviors and showed new, different behaviours. This was done to empower individuals and teams. As partners in change, we used the existing system analysis and 1:1 check-ins to hold people accountable, coach leaders and reinforce new behaviours for a more positive impact.